inspiration for stylish celebrations

 



STANDARD TERMS

  • All prices quoted exclude delivery/collection/courier costs
  • We send parcels nationwide via courier, costs can only be confirmed on completion of order as it is determined by the weight and dimensions of the parcel
  • We are based in Centurion and operate in a radius of approximately 40km
  • We deliver/collect at a rate of R3.50/km
  • A non-refundable deposit of R1000.00 as well as a completed booking form is required to secure the date for an event, no tentative bookings can be accepted
  • Payment of the non-refundable deposit of R1000.00 confirms the acceptance of the Standard Terms
  • The outstanding balance is payable strictly before delivery/date of the event
  • Final number of guests and selections (where applicable) to be confirmed in writing 7 working days prior to the event
  • The number of guests confirmed will be invoiced and catered for
  • Certain ingredients are seasonal and subject to availability and will be replaced by a suitable alternative
  • Quotations are valid for 30 days
  • EFT payment is preferred, regrettably no cheques
  • Every effort is made to supply quality products however slight deviation in size, colour and material is to be expected as all our products are handmade
  • No responsibility for damage to goods can be taken when delivered via courier
  • Quotes are based on current raw material costs and are subject to change without prior notice
  • No returns or refunds
  • Prices exclude cutlery, crockery, glassware, tables or chairs unless specified
  • Please clean and prepare the event area by suppling suitable table/s as well as shade/cover prior to our arrival
  • A refundable breakage deposit of R500.00 is payable on all rented goods
  • All rented goods should be returned to us clean and in good order
  • All rented goods will be collected on the first Monday morning after the event
  • Should rented goods be returned to us dirty, a once off cleaning fee of R100.00 will be deducted from the refundable breakage deposit
  • If an event is held at a venue all rented goods should be taken home after the party, don't leave any goods at the venue
  • All broken/missing items will be charged for at replacement cost
  • The refundable breakage deposit will be refunded via EFT once all goods are received clean and in good order
  • On the day of the event all goods will be delivered, set up and styled
  • Our services do not include entertainment, waiter or bar service or cleaning up after the event
  • We don't have a standard range and we don't keep any stock, each event is custom designed and each item is handmade on order
  • We don't rent out or sell decor items individually, we only use it as part of complete events